Privacy Policy
Last Updated: November 9, 2026
1. Introduction
Welcome to Astral Villa. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, making a reservation inquiry, or staying at our private Caribbean villa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Information
Full name
Email address
Phone number
Country of residence
Other contact details you provide
Booking and Reservation Information
Check-in and check-out dates
Number of guests
Reservation preferences
Special requests or accommodation requirements
Payment and transaction-related information
Website Usage Information
IP address
Browser type and device information
Pages visited and time spent on our website
Referral sources
Cookies and similar tracking technologies
We only collect information that is reasonably necessary to provide our services and improve your experience.
3. How We Use Your Information
We may use your personal information to:
Respond to booking inquiries and questions.
Manage reservations and accommodation requests.
Communicate important information about your stay.
Process payments and reservation-related transactions.
Provide customer support.
Improve our website, services, and guest experience.
Maintain website security and prevent fraudulent activity.
Comply with applicable legal and regulatory requirements.
4. Reservations and Payments
When you make a reservation or submit a booking inquiry through our website, we may collect information necessary to process and manage your request.
Payments may be processed through third-party payment providers or booking platforms. These providers handle payment information according to their own privacy policies and security practices.
Astral Villa does not intend to store complete credit card details on its website.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.
Cookies may help us:
Remember website preferences.
Understand how visitors use our website.
Improve website performance.
Analyze visitor traffic and engagement.
Support website functionality and security.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will request your consent before using non-essential cookies.
6. Third-Party Services
Our website may use third-party services to support its functionality and operations, including:
Google Services: For website analytics, reviews, and related services.
Instagram: To display social media content and connect with visitors.
Booking Platforms: To manage reservations and availability.
Payment Providers: To securely process payments.
Website Hosting Providers: To maintain website performance and security.
These third-party services may collect or process information according to their respective privacy policies.
7. Sharing Your Personal Information
We do not sell, rent, or trade your personal information.
We may share relevant information with trusted third parties when necessary to manage reservations, process payments, provide customer support, maintain website operations, meet legal obligations, or protect our rights and security.
Any information shared will be limited to what is reasonably necessary for the relevant purpose.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we work to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including managing reservations, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to your personal information.
Request corrections to inaccurate information.
Request deletion of your personal information.
Withdraw consent where processing is based on consent.
Object to certain types of data processing.
Request a copy of your personal information.
Opt out of marketing communications.
To exercise any applicable privacy rights, please contact us using the details below.
11. Children’s Privacy
Our website and services are not intended to collect personal information directly from children without appropriate parental or guardian involvement.
We do not knowingly collect personal information from children through our website without appropriate authorization.
If you believe a child has provided personal information without appropriate consent, please contact us.
12. International Visitors
Astral Villa is located in Coral Bay, St. John, U.S. Virgin Islands. Visitors may access our website from different countries.
Your information may be processed or stored in countries other than your country of residence, depending on the service providers we use.
Where applicable, we take reasonable steps to ensure that personal information receives appropriate protection in accordance with relevant privacy requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us.
Astral Villa
Coral Bay, St. John
U.S. Virgin Islands
Phone: 1-847-284-0884
Email: info@astralvilla.com
Website: https://astralvilla.com/
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.